Service Features and Description

Detailed description of service features and the functionality of the Faktury web system

Online invoicing developed around users’ real needs

Faktury web is based on a project whose foundations were created as early as 2009. It was not conceived as a marketing experiment or a quick business idea, but out of the founder’s real need to build a simple and practical tool for issuing accounting documents.

At a time when accounting documents were typically created using local software installed on specific computers, the need for a solution that would be accessible from anywhere, always up to date, and free of unnecessary technical complications began to grow. Online access, simplicity, and minimal administration were the core goals of the entire system from the very beginning.

Over time, the original solution naturally evolved and adapted to real-world usage. The project grew based on feedback from early users who relied on the system daily and contributed to its gradual improvement. As a result, functionality expanded in a meaningful way, without unnecessary features, and always with a strong focus on practicality.

A dedicated Czech version under the Faktury web brand has been available since 2014. Since then, the system has been continuously tailored to the needs of Czech entrepreneurs, sole traders, and smaller companies. The main emphasis is on clarity, speed of work, and easy operation without the need for complex training.

The philosophy of Faktury web is simple and has remained unchanged over the long term. We do not try to persuade with catchy slogans or force anyone to use the system. Every user should be able to verify for themselves that it is a reliable and functional tool that saves time and reduces administrative burden. That is why the entire system is designed to be intuitive, fast, and usable immediately after the first login.

Because the project was created primarily as a practical tool for everyday work, the same approach is reflected in the pricing policy as well. Faktury web has long offered a very good price-to-value ratio. Users get extensive functionality without unnecessary limitations and have enough time to test the system in real operation before deciding to continue using it.

Below you will find a detailed overview of the functions and features of the Faktury web system, which was built from practice, proven through long-term real-world use, and today represents a stable and trusted online invoicing solution for the Czech market.

Feature name Detailed description Limit / scope Availability
Access and users
Multiple user logins within one account One account can be used by multiple users. The first created account is the main profile from which additional user logins can be created. Unlimited Standard access
User permissions and roles Each user can be assigned individual permissions (for example read-only, creating documents for their own work, or full access). Unlimited Standard access
Company directory – My companies
Own companies (suppliers) management This directory is used to manage companies that act as suppliers in your documents. Each company can have its own billing details, bank accounts, and settings. Unlimited Standard access
Number of active companies over the last 365 days The system tracks the number of companies that created documents within one account in the last 365 days. Unlimited Standard access
Import companies from Excel Bulk import of companies into the My companies directory from an Excel file. Unlimited Standard access
Export companies to Excel Export the company directory to an Excel file for further processing or archiving. Unlimited Standard access
Client directory – My clients
Client records in the directory The My clients directory can store companies and individuals that appear as clients (customers) in documents. Max. 2000 Standard access
Number of clients (customers) The number of clients you invoice and create other documents for is not limited. Unlimited Standard access
Import clients from Excel Bulk import of clients into the client directory from an Excel file. Unlimited Standard access
Bulk import of clients by Company ID (CZ) in a batch Import multiple Czech companies into the client directory based on Company ID (IČO) in a single batch. Max. 30 Standard access
Export clients to Excel Export the client directory to an Excel file. Unlimited Standard access
Invoicing items directory
Invoicing items management Management of sold goods and services for quick insertion into documents (items, units, prices, VAT, etc.). Max. 10000 Standard access
Price levels (tiers) Ability to define up to 10 price levels for a single item (for example retail / wholesale / VIP). Max. 10 per item Standard access
Assigning a price level to a client Ability to assign a specific price level to a specific client so prices are pre-filled automatically. Unlimited Standard access
Import items from Excel Bulk import of items (goods/services) from an Excel file into the items directory. Unlimited Standard access
Export items to Excel Export the list of items to an Excel file. Unlimited Standard access
Bank accounts directory
Bank account management Ability to store multiple bank accounts that appear in the supplier details on documents. Unlimited Standard access
Assigning an account to a supplier A saved bank account can be assigned to a specific supplier and will be pre-filled automatically when creating documents. Unlimited Standard access
Labels / tagging
Custom labels (tags) Create custom labels that can be assigned to documents or clients for easier organization. Unlimited Standard access
Search by tags Search and filter documents by assigned labels. Unlimited Standard access
General features
Auto-fill company details by Company ID (CZ) Automatic completion of company details based on the Czech Company ID (IČO). Unlimited Standard access
Auto-fill company details by Company ID (SK) Automatic completion of company details based on the Slovak Company ID (IČO). Unlimited In preparation
Auto-fill details by Tax ID (VAT ID) – EU Verification and completion of details based on VAT ID for EU countries (excluding DE and ES). Unlimited In preparation
Convert account number to IBAN Determine the IBAN from the standard account number format. Unlimited Standard access
Automatic document numbering Set up automatic numbering for all document types (invoices, price quotes, delivery notes, orders, ...) separately for each registered company. Yes Standard access
Custom logo, stamp, and signature Ability to add your own logo, stamp, or signature to documents for a professional look. Yes Standard access
Document designer Visual customization of document layout (arrangement, elements, field visibility) to fit company needs. Yes Standard access
API – Faktury web API Connect your e-shop or internal system to Faktury web and create documents via the API. Unlimited
(reasonable use)
Standard access
SMTP email sending Configure your own SMTP server to send emails with documents from your own email address (delivery, domain reputation, sending control). Yes Email sending service
Predefined email texts and subjects Ability to set and edit the default subject and email body for individual document types. Yes Email sending service
Automation and recurring documents Automated document creation based on defined rules, such as recurring invoices, price quotes, delivery notes, or orders. Yes Automation service
Invoices – issued
Issued invoices Create and manage issued invoices, including edits, standard archiving, and status tracking (for example paid / unpaid). Unlimited Standard access
Advance invoices Create and manage advance invoices. Unlimited Standard access
Credit notes Create credit notes to correct or reduce an original invoice. Unlimited Standard access
Debit notes Create debit notes to increase an original invoice. Unlimited Standard access
Tax documents for received payments Create tax documents for received payments as needed and depending on the accounting method. Unlimited Standard access
Multilingual invoices Ability to create an invoice in multiple languages besides Czech. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Payment QR code Ability to display a QR code on the invoice for easy payment. Supports three of the most commonly used QR payment formats. Yes Standard access
Invoices in foreign currencies Issue invoices in a foreign currency with automatic conversion to EUR based on the exchange rate list. Unlimited Standard access
Invoice templates Choose from multiple invoice templates (appearance, layout, style). Yes Standard access
Export invoices to ISDOC / UBL 2.1 Export issued invoices to structured formats ISDOC or XML UBL 2.1 for electronic exchange and integrations. Yes Standard access
Send invoice by email Send an invoice directly by email from the system, including the specific document as an attachment. Unlimited Standard access
Overdue reminder Send a reminder if an invoice is past its due date. Unlimited Standard access
Bulk downloading of invoices Bulk download invoices into a single PDF file or a ZIP archive. Unlimited Standard access
Export invoice data to Excel Export data about issued invoices to an Excel file for reporting or accounting. Yes Standard access
Invoices – received
Received invoices Create and manage received invoices (supplier invoices), including edits and archiving. Unlimited Standard access
Advance invoices (received) Manage received advance invoices. Unlimited Standard access
Credit notes and debit notes (received) Manage received credit notes and debit notes related to received invoices. Unlimited Standard access
Tax documents for received payments (received) Manage tax documents for received payments as needed. Unlimited Standard access
Multilingual received invoices Ability to create a received invoice in various language versions. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
VAT breakdown correction Adjust the VAT breakdown if a received invoice uses a different VAT calculation method or rounding. Yes Standard access
Import received invoices from ISDOC Import received invoices from an ISDOC file into the received invoices register. Yes Standard access
Send received invoice by email Send a received invoice by email (for example internally for approval or processing). Unlimited Standard access
Bulk downloading of received invoices Bulk download received invoices into a single PDF file or a ZIP archive. Unlimited Standard access
Export received invoice data to Excel Export data about received invoices to an Excel file. Yes Standard access
Cash receipts – incoming
Incoming cash receipts Create and manage incoming cash receipts. Unlimited Standard access
A4 / A6 formats Issue an incoming receipt in two formats suitable for printing and archiving. A4, A6 Standard access
Multilingual incoming receipts Ability to create an incoming receipt in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send incoming receipt by email Send an incoming receipt directly by email from the system. Unlimited Standard access
Bulk downloading of incoming receipts Bulk download incoming receipts into a single PDF file or a ZIP archive. Unlimited Standard access
Export incoming receipt data to Excel Export data about incoming receipts to an Excel file. Yes Standard access
Cash receipts – outgoing
Outgoing cash receipts Create and manage outgoing cash receipts. Unlimited Standard access
A4 / A6 formats (outgoing) Issue an outgoing receipt in two formats. A4, A6 Standard access
Multilingual outgoing receipts Ability to create an outgoing receipt in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send outgoing receipt by email Send an outgoing receipt directly by email from the system. Unlimited Standard access
Bulk downloading of outgoing receipts Bulk download outgoing receipts into a single PDF file or a ZIP archive. Unlimited Standard access
Export outgoing receipt data to Excel Export data about outgoing receipts to an Excel file. Yes Standard access
Price Quotes
Price Quotes Create and manage price quotes. Unlimited Standard access
Multilingual price quotes Ability to create a price quote in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send price quote by email Send a price quote directly by email from the system. Unlimited Standard access
Quotation templates Choose from multiple price quote templates (appearance and layout). Yes Standard access
Bulk downloading of price quotes Bulk download price quotes into a single PDF file or a ZIP archive. Unlimited Standard access
Export price quote data to Excel Export data about price quotes to an Excel file. Yes Standard access
Create an invoice from a price quote Create an invoice directly from a price quote without re-entering items. Yes Standard access
Create a delivery note from a price quote Create a delivery note directly from a price quote. Yes Standard access
Create an order from a price quote Create an order directly from a price quote. Yes Standard access
Delivery notes
Delivery notes Create and manage delivery notes. Unlimited Standard access
Multilingual delivery notes Ability to create a delivery note in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send delivery note by email Send a delivery note directly by email from the system. Unlimited Standard access
Delivery note templates Choose from multiple delivery note templates. Yes Standard access
Bulk downloading of delivery notes Bulk download delivery notes into a single PDF file or a ZIP archive. Unlimited Standard access
Export delivery note data to Excel Export data about delivery notes to an Excel file. Yes Standard access
Create an invoice from a delivery note Create an invoice directly from a delivery note. Yes Standard access
Orders – issued
Issued orders Create and manage issued orders. Unlimited Standard access
Multilingual issued orders Ability to create an issued order in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send issued order by email Send an issued order directly by email from the system. Unlimited Standard access
Order templates Choose from multiple order templates. Yes Standard access
Bulk downloading of issued orders Bulk download issued orders into a single PDF file or a ZIP archive. Unlimited Standard access
Export issued order data to Excel Export data about issued orders to an Excel file. Yes Standard access
Orders – received
Received orders Create and manage received orders. Unlimited Standard access
Multilingual received orders Ability to create a received order in multiple languages. CS, SK, EN, DE, HU, PL, ES, FR, RU, IT, NO, DK Standard access
Send received order by email Send a received order directly by email from the system. Unlimited Standard access
Received order templates Choose from multiple order templates. Yes Standard access
Bulk downloading of received orders Bulk download received orders into a single PDF file or a ZIP archive. Unlimited Standard access
Export received order data to Excel Export data about received orders to an Excel file. Yes Standard access
Create an invoice from an order Create an invoice directly from an order without re-entering items. Yes Standard access
Create a delivery note from an order Create a delivery note directly from an order. Yes Standard access
Order Forms
Order Forms Create and manage order forms. Unlimited Extra documents service
Multilingual order forms Ability to create a order form in selected languages. CS, SK, EN, DE Extra documents service
Send order form by email Send a order form directly by email from the system. Unlimited Extra documents service
Order Form templates Choose from multiple order form templates. Yes Extra documents service
Bulk downloading of order forms Bulk download order forms into a single PDF file or a ZIP archive. Unlimited Extra documents service
Export order form data to Excel Export data about order forms to an Excel file. Yes Extra documents service
Create an invoice from a order form Create an invoice directly from a order form. Yes Extra documents service
Work journals
Work journals Create and manage work journals. Unlimited Extra documents service
Multilingual work journals Ability to create an work journal in selected languages. CS, SK, EN, DE Extra documents service
Send work journal by email Send an work journal directly by email from the system. Unlimited Extra documents service
Work journal templates Choose from multiple work journal templates. Yes Extra documents service
Bulk downloading of work journals Bulk download work journals into a single PDF file or a ZIP archive. Unlimited Extra documents service
Export work journal data to Excel Export data about work journals to an Excel file. Yes Extra documents service
Handover protocols
Handover protocols Create and manage handover protocols. Unlimited Extra documents service
Multilingual handover protocols Ability to create a handover protocol in selected languages. CS, SK, EN, DE Extra documents service
Send handover protocol by email Send a handover protocol directly by email from the system. Unlimited Extra documents service
Handover protocol templates Choose from multiple handover protocol templates. Yes Extra documents service
Bulk downloading of handover protocols Bulk download handover protocols into a single PDF file or a ZIP archive. Unlimited Extra documents service
Export handover protocol data to Excel Export data about handover protocols to an Excel file. Yes Extra documents service
Overviews and system pages
Email log (sent email history) Overview of sent email history from the system, including sending and delivery information (where available). Yes Standard access
Document statistics Statistics of created documents in charts and tables, for example overviews of issued and received invoices, price quotes, cash receipts, and delivery notes. Yes Standard access
Bin (restore deleted documents) If you delete a document, it is available in the Bin and can be restored for a set period. 30 days Standard access
Security and backups
Two-factor authentication (2FA) Option to enable two-factor authentication in settings. Login uses email and password, followed by confirmation using a code from an authenticator app. Yes Standard access
User account data backups Regular creation of backups in the user account in case of accidental deletion or overwriting. The goal is to allow restoring user data from backups. Twice a day Backup and archive service